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Privacy Policy

Last updated: March 24, 2026

Gradient Sphere LLC ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at gradientsphere.com and our product Chaos (collectively, the "Services").

1. Information We Collect

1.1 Account Information

When you create an account, we collect:

  • Name
  • Email address
  • Password (stored in hashed form)
  • Payment and billing information (processed by our third-party payment processor)

1.2 User-Uploaded Content

When you use Chaos, you may upload documents and project materials for processing. We store and process this content solely to provide the Services to you.

1.3 Automatically Collected Information

When you access the Services, we may automatically collect:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on those pages
  • Referring website addresses
  • Device identifiers

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Services;
  • Process your subscription payments;
  • Process and analyze your uploaded documents through our AI-powered engine;
  • Send you service-related communications (e.g., account verification, billing notices, technical updates);
  • Respond to your inquiries and provide customer support;
  • Monitor and analyze usage patterns to improve the Services;
  • Detect, prevent, and address technical issues and security threats.

3. Data Storage & Security

We implement commercially reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit (TLS) and at rest, access controls, and regular security assessments.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

4. Data Sharing & Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: We may share information with third-party service providers who perform services on our behalf (e.g., payment processing, hosting, analytics), subject to confidentiality obligations.
  • Legal Compliance: We may disclose information when required by law, regulation, legal process, or governmental request.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • Protection of Rights: We may disclose information to protect our rights, privacy, safety, or property, or that of our users or others.

5. Data Retention

We retain your account information for as long as your account is active or as needed to provide the Services. We retain your uploaded documents for the duration of your active subscription. Upon account deletion or subscription cancellation, we will delete your User Content within 30 days, unless retention is required by law.

You may request deletion of your data at any time by contacting us at legal@gradientsphere.com.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information.
  • Portability: Request transfer of your data in a structured, machine-readable format.
  • Objection: Object to certain types of processing of your personal information.

To exercise any of these rights, please contact us at legal@gradientsphere.com. We will respond to your request within 30 days.

7. European Users (GDPR)

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):

  • Legal Basis: We process your data based on: (a) your consent; (b) the necessity to perform our contract with you; (c) our legitimate business interests; or (d) compliance with legal obligations.
  • Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
  • Right to Lodge a Complaint: You have the right to lodge a complaint with your local data protection authority.
  • Data Transfers: Your data may be transferred to and processed in the United States. We implement appropriate safeguards, such as Standard Contractual Clauses, to protect your data during international transfers.

8. California Residents (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights:

  • Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you.
  • Right to Delete: You have the right to request deletion of personal information we have collected from you.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
  • No Sale of Personal Information: We do not sell personal information to third parties.

To exercise your CCPA rights, please contact us at legal@gradientsphere.com.

9. Cookies & Tracking Technologies

We may use cookies and similar tracking technologies to collect and track information about your use of the Services. Cookies are small data files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Types of cookies we may use:

  • Essential Cookies: Necessary for the operation of the Services (e.g., authentication, security).
  • Analytics Cookies: Help us understand how users interact with the Services to improve user experience.

10. Children's Privacy

The Services are not specifically directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly. If you believe a child under 13 has provided us with personal information, please contact us at legal@gradientsphere.com.

11. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where privacy laws may differ from those in your jurisdiction. By using the Services, you consent to the transfer of your information to the United States and the processing of your information in accordance with this Privacy Policy.

12. Third-Party Links

The Services may contain links to third-party websites or services. We are not responsible for the privacy practices of such third parties. We encourage you to review the privacy policies of any third-party websites or services you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of the Services after such changes constitutes your acceptance of the revised policy.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Gradient Sphere LLC
30 N Gould St, STE R
Sheridan, WY 82801, USA
Email: legal@gradientsphere.com